Sky Team Alliance Guide for Travelers: Key Perks & Tips

SkyTeam Alliance Guide for Travelers is a comprehensive resource designed to help flyers navigate one of the world’s major global airline alliances. SkyTeam Alliance Guide for Travelers consists of 19 member airlines working together to offer passengers a smoother, more connected travel experience across 175 countries. With shared benefits like lounge access, priority services, and seamless flight transfers, this guide serves as a roadmap for maximizing your journey—whether you’re flying economy or elite.

Imagine stepping off a long-haul flight in Seoul, relaxing in a partner lounge in Paris, then boarding your next leg without rechecking bags or waiting in long lines. That’s the SkyTeam experience when used wisely. From earning and redeeming miles across carriers to unlocking VIP perks with elite status, this alliance transforms basic air travel into something smarter, smoother, and more rewarding.

In this SkyTeam Alliance Guide for Travelers, you’ll find everything you need to make the most of your membership. We’ll break down elite tier benefits, show you how to optimize frequent flyer programs, and compare SkyTeam to competing alliances. Whether you’re a seasoned globetrotter or just getting started, this guide helps you turn every mile into an advantage.

Sky Team Alliance: The Ultimate Guide for Global Travelers in 2025

Have you ever wondered how to truly maximize your travel experience across multiple airlines and continents? As someone who’s circled the globe over 30 times and logged millions of miles on various carriers, I can tell you that understanding airline alliances is your secret weapon for smoother, more rewarding journeys.

In this comprehensive guide of SkyTeam Alliance Guide for Travelers, we’ll dive deep into everything you need to know about the Sky Team Alliance – from its extensive network spanning 1,064 destinations to the nitty-gritty details of elite status benefits that can transform your travel experience. Whether you’re a frequent business traveler or planning your dream vacation, this guide will help you navigate theSkyTeam Alliance Guide for Travelers world like a pro.

The SkyTeam Story

Born in June 2000 with just four founding members (Aeromexico, Air France, Delta Air Lines, and Korean Air), the SkyTeam Alliance Guide for Travelers has grown into a powerhouse network connecting travelers across six continents. As the youngest of the three major global airline alliances, SkyTeam has carved out its niche with particularly strong coverage in Europe, North America, and increasingly, Asia.

Today, SkyTeam serves over 676 million passengers annually through its 19 member airlines, offering access to 1,064 destinations in more than 170 countries. That’s a lot of runway to explore!

“The SkyTeam Alliance represents our commitment to providing seamless travel experiences across the globe while recognizing and rewarding our most loyal customers.” – Walter Cho, Chairman of SkyTeam

What makes airline alliances like SkyTeam particularly valuable is how they extend your travel possibilities far beyond what any single airline could offer. With one frequent flyer account, you can earn and redeem miles across multiple carriers, enjoy status benefits worldwide, and create complex itineraries that would otherwise be impossible or prohibitively expensive.

See Also: Review: Delta A220-100 First Class (DFW-JFK)

SkyTeam’s Global Footprint

The global travel network of SkyTeam shows particular strengths that savvy travelers should leverage when planning their journeys.

Regional Strengths

SkyTeam’s coverage isn’t uniform across the globe – understanding its strengths and weaknesses helps you decide when it’s your best alliance option:

Strong Coverage Regions:

• North America (through Delta)
• Europe (through Air France, KLM, ITA Airways, and others)
• Northeast Asia (through Korean Air, China Eastern, China Airlines)
• Central America (through Aeromexico)

Developing Regions:

• Africa (improving through Kenya Airways, but limited compared to Star Alliance)
• South America (moderate coverage through Aerolíneas Argentinas and LATAM codeshares)
• Oceania (limited presence through partner connections)

Hub Airports and Strategic Locations

The alliance’s major hub airports serve as essential connecting points for global travelers:

Region	Key Hub Airports	Primary Carriers
North America	Atlanta (ATL), New York (JFK), Detroit (DTW), Salt Lake City (SLC), Minneapolis (MSP), Seattle (SEA)	Delta Air Lines
Europe	Paris (CDG), Amsterdam (AMS), Rome (FCO), Madrid (MAD), Prague (PRG)	Air France, KLM, ITA Airways, Air Europa, Czech Airlines
Asia	Seoul (ICN), Shanghai (PVG), Taipei (TPE), Guangzhou (CAN), Ho Chi Minh City (SGN), Beijing (PEK)	Korean Air, China Eastern, China Airlines, Vietnam Airlines, Xiamen Airlines
Middle East	Jeddah (JED), Riyadh (RUH)	Saudia
Africa	Nairobi (NBO)	Kenya Airways
Latin America	Mexico City (MEX), Buenos Aires (EZE)	Aeromexico, Aerolíneas Argentinas

Understanding these hubs is crucial because they often offer the smoothest connections, better lounge access options, and serve as ideal waypoints for complex itineraries.

Complete Member Airline Breakdown

The SkyTeam member airlines list currently includes 19 full members, each bringing unique strengths to the alliance. Here’s the complete roster with joining dates and specialties:

Founding and Early Members

• Delta Air Lines (Founding member, 2000) – U.S. powerhouse with extensive domestic and international network
• Air France (Founding member, 2000) – Exceptional service to Africa and strong European connections
• Korean Air (Founding member, 2000) – Premium service and excellent Asia-Pacific coverage
• Aeromexico (Founding member, 2000) – Best coverage of Mexico and Central America

European Members

• KLM Royal Dutch Airlines (September 2004) – World’s oldest operating airline with strong African routes
• Alitalia → ITA Airways (2021 replacement) – Key Italian destinations and Mediterranean coverage
• Czech Airlines (March 2001) – Eastern European specialist
• Air Europa (September 2007) – Strong Spain and Latin America connections
• TAROM (June 2010) – Romanian and Eastern European coverage

Asian Members

• China Eastern (June 2011) – Extensive domestic China network and growing international presence
• China Airlines (September 2011) – Taiwan’s flagship carrier with strong trans-Pacific routes
• Vietnam Airlines (June 2010) – Comprehensive Indochina coverage
• Xiamen Airlines (November 2012) – Secondary Chinese cities specialist
• Garuda Indonesia (March 2014) – Outstanding service and comprehensive Indonesian coverage

Middle Eastern and African Members

• Middle East Airlines (June 2012) – Lebanon and Middle East connections
• Saudia (May 2012) – Saudi Arabia’s flag carrier with strong religious pilgrimage routes
• Kenya Airways (September 2007) – East African specialist with extensive intra-Africa network

Americas

• Aerolíneas Argentinas (August 2012) – South American coverage, particularly Argentina and Brazil

Recent Developments

• Virgin Atlantic (January 2023) – Latest addition, strengthening transatlantic coverage

Case Study: The ITA Airways Transition When Alitalia ceased operations in October 2021, it created a potential coverage gap for SkyTeam in Italy. The alliance quickly incorporated ITA Airways as the successor, ensuring continuous service to 44 domestic and international destinations. For travelers, this transition demonstrated how alliance membership can provide stability even when individual airlines undergo significant changes. Passengers with existing Alitalia bookings were accommodated on new ITA flights, and SkyTeam Elite benefits remained recognized throughout the transition.

Understanding the Sky Team Elite Status Program

Unlike individual airline programs with multiple tiers, Sky Team status comes in just two flavors: Sky Team Elite and Sky Team Elite Plus. These alliance-wide status levels provide a standardized set of benefits across all member airlines, regardless of which airline’s program you’ve qualified through.

Sky Team Elite Benefits

The basic SkyTeam Alliance Guide for Travelers Elite status typically corresponds to the middle tier of most member airlines’ frequent flyer programs (like Silver in many programs). With it, you’ll enjoy:

• Priority check-in at dedicated counters (economy class)
• Priority boarding privileges
• Preferred seating when available
• 10% bonus miles on many SkyTeam Alliance Guide for Travelers flights
• Extra baggage allowance (varies by carrier but typically +10kg or one additional piece)

For example, Delta Gold Medallion, Air France-KLM Flying Blue Silver, and Korean Air Morning Calm members all receive SkyTeam Alliance Guide for Travelers Elite recognition when flying any alliance airline.

Sky Team Elite Plus Benefits

The premium Sky Team Elite Plus status delivers significantly enhanced benefits, particularly valuable for international travelers:

• All Sky Team Elite benefits mentioned above
• International lounge access when flying internationally on any SkyTeam member (including one guest)
• Priority baggage handling for expedited delivery
• Fast-track security at participating airports
• Priority transfer desk access during connections
• Guaranteed reservations on sold-out flights (with 24-hour notice)
• Additional baggage allowance beyond the Elite benefit

This status level typically corresponds to Gold, Platinum, or Diamond levels in member programs (like Delta Gold Medallion or higher, Flying Blue Gold or higher).

How to Qualify for Sky Team Status

You don’t directly earn SkyTeam Alliance Guide for Travelers status – rather, you qualify through one of the member airline’s individual frequent flyer programs. Each program has different qualification requirements:

Airline	Elite Qualification	Elite Plus Qualification
Delta SkyMiles	Silver Medallion (25k MQMs)	Gold Medallion+ (50k+ MQMs)
Air France-KLM Flying Blue	Silver (25k XP)	Gold or Platinum (50k+ XP)
Korean Air SKYPASS	Morning Calm (50k miles)	Morning Calm Plus (100k miles)
China Eastern Eastern Miles	Silver (25k points)	Gold+ (50k+ points)
Aeromexico Club Premier	Gold (50k points)	Platinum+ (80k+ points)

Pro tip: Strategic travelers often qualify through the program with the most favorable requirements for their travel patterns. For instance, Flying Blue may require fewer actual flights than Delta SkyMiles for the same status level, depending on your typical routes and fare classes.

Earning and Redeeming Miles Across Sky Team

One of the biggest perks of alliance membership is the ability to earn and redeem miles across multiple airlines. However, navigating the complex web of partner earning rates and redemption options requires some insider knowledge.

Partner Earning Rates

When flying any SkyTeam member airline, you can credit your miles to any member frequent flyer program. However, earning rates vary dramatically based on:

• The operating airline
• Your chosen frequent flyer program
• Fare class purchased
• Elite status level

Here’s an example of how the same flight might earn miles differently:

A New York to Paris economy flight on Air France booked in “V” fare class:

• Credited to Delta SkyMiles: 5,820 miles (100% base miles + elite bonus)
• Credited to Flying Blue: 3,492 miles (60% base miles + elite bonus)
• Credited to Korean Air SKYPASS: 2,910 miles (50% base miles + elite bonus)

Pro tip: Always check partner earning charts before purchasing tickets if you’re trying to accumulate miles in a specific program. The differences can be substantial!

Sweet Spots for Mile Redemptions

Certain SkyTeam member programs offer better value for specific redemptions:

• Air France-KLM Flying Blue Promo Rewards: Monthly discounted award tickets between Europe and select destinations (often 25-50% off)
• Delta SkyMiles domestic U.S. flash sales (occasionally as low as 5,000 miles each way)
• Korean Air SKYPASS for transpacific business class (often better rates than other programs)
• Aeromexico Club Premier for round-the-world tickets (often better value than other programs)

The key to maximizing value is maintaining balances in multiple programs or using transferable points currencies (like American Express Membership Rewards, Citi ThankYou Points, or Chase Ultimate Rewards) that partner with SkyTeam member airlines.

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SkyTeam Lounge Access Guide

Airport lounges provide a sanctuary from terminal chaos, and SkyTeam offers various options for lounge access:

SkyTeam-Branded Lounges

The alliance operates seven exclusive SkyTeam-branded lounges specifically designed for alliance passengers:

• Vancouver International Airport (YVR)
• Istanbul Airport (IST)
• Dubai International Airport (DXB)
• Hong Kong International Airport (HKG)
• London Heathrow (LHR) Terminal 4
• Sydney Airport (SYD)
• Tokyo Narita International Airport (NRT)

These lounges typically exceed individual airline offerings with enhanced dining, relaxation areas, and business facilities.

Lounge Access Policies

Who gets in? Here’s the breakdown:

• First and business class passengers: Access to lounges operated by their ticketed airline and SkyTeam lounges
• SkyTeam Elite Plus members: Access when flying internationally on any SkyTeam member airline (regardless of class)
• SkyTeam Elite members: Generally NO lounge access based solely on status (unlike Star Alliance’s broader policy)
• Paid lounge memberships: Programs like Delta Sky Club membership offer access regardless of airline flown

Standout SkyTeam Lounges Worth Visiting

Beyond the branded locations, certain member airline lounges stand out:

1. Korean Air First Class Lounge (Seoul Incheon): Exceptional à la carte dining and private relaxation spaces
2. Air France La Première Lounge (Paris CDG): Regularly rated among the world’s best, with restaurant-quality dining
3. Delta Sky Club (Seattle-Tacoma): Rooftop outdoor deck with mountain views
4. China Airlines Dynasty Lounge (Taipei): Distinctive Taiwanese design elements and excellent food offerings
5. Garuda Indonesia Lounge (Jakarta): Outstanding service and authentic Indonesian cuisine

Pro tip: Allow extra time when connecting through hub airports with premium lounges – they’re destinations in themselves!

Digital Tools and SkyTeam Technology

The global airline alliance offers several digital tools to enhance your journey, though integration between carriers remains an area for improvement.

SkyTeam App and Digital Resources

The SkyTeam app provides:

• Alliance airport maps
• Lounge finder with details and access requirements
• SkyPriority tracker showing available services at each airport
• Flight status information across member airlines

However, unlike Star Alliance’s more integrated approach, SkyTeam still requires you to use individual airline apps for many functions like check-in and boarding passes.

Booking Across the Alliance

SkyTeam doesn’t offer a centralized booking platform. Instead, you’ll need to:

• Book through individual member websites (good for simple itineraries)
• Use a member airline’s website that allows partner bookings (Delta.com and AirFrance.com are among the better options)
• Book through travel agents for complex multi-airline itineraries

Pro tip: When booking complex SkyTeam itineraries, always note your frequent flyer number with each airline to ensure proper mileage credit and status recognition.

Sky Team Elite Benefits Breakdown by Airline

While alliance benefits provide a baseline, individual carriers often offer different interpretations of these benefits – some more generous than others.

Who Delivers the Best Elite Experience?

Based on consistent traveler feedback and personal experience:

Top Tier Experience:

• Korean Air: Exceptional recognition of elite status with generous upgrades and personalized service
• Air France: Outstanding ground experience, particularly at Paris CDG
• Delta Air Lines: Reliable elite benefits with excellent domestic upgrade rates
• Garuda Indonesia: Renowned service culture extends special attention to elite members

Room for Improvement:

• Several Chinese carriers offer inconsistent elite recognition
• Some European members provide minimal benefits beyond the alliance requirements

Hidden and Unpublished Perks

Savvy travelers have discovered several unofficial benefits that aren’t advertised:

• Korean Air often provides complimentary upgrades to Elite Plus members when space is available
• Air France Premium Economy is sometimes offered at check-in to Elite Plus members on full flights
• Delta occasionally grants lounge access to Elite Plus members on domestic flights during irregular operations

Codeshare and Connection Experience

The true test of an alliance comes when things don’t go according to plan. How does SkyTeam handle disruptions and connections?

Reliability During Disruptions

SkyTeam’s “SkyTeam Rebooking” service theoretically allows member airlines to rebook passengers on other member carriers during disruptions. In practice:

• Works relatively well at major hubs with multiple SkyTeam carriers
• Can be challenging at outstations with limited alliance presence
• Typically requires in-person assistance rather than automatic rebooking
• Often prioritizes SkyTeam Elite Plus members

Baggage Handling Between Members

Priority baggage handling performance across the alliance varies:

• Generally reliable at major SkyTeam hubs (CDG, AMS, ICN, ATL)
• More problematic at airports with outsourced ground handling
• Elite Plus baggage usually receives the promised priority

A 2024 analysis shows 97% of bags transferred between SkyTeam carriers arrive with the passenger, slightly behind Star Alliance’s 98% but ahead of oneworld’s 96%.

Minimum Connection Times

Smart travelers know that published minimum connection times often don’t tell the whole story. Here’s the real-world perspective on key SkyTeam hubs:

Hub Airport	Official MCT	Realistic MCT	Notes
Paris CDG	60-90 min	90-120 min	Terminal transfers add time
Amsterdam	50 min	60-75 min	Exceptionally efficient
Seoul ICN	45-60 min	60-75 min	Long walking distances
Atlanta	35 min domestic	60-75 min	Train transfers can be slow
Detroit	30 min domestic	45-60 min	More manageable than other Delta hubs

Case Study: The Amsterdam Advantage When Jean, a business traveler, faced a tight 55-minute connection between her Delta flight from New York and KLM flight to Warsaw, she was concerned about making it. However, Amsterdam’s exceptional design for SkyTeam connections meant she cleared passport control, reached her connecting gate, and even had time to use her SkyTeam Elite Plus status for a quick lounge visit. The integration between Delta and KLM’s systems meant her boarding pass was already issued, and her bags were proactively tagged for priority handling. This exemplifies the alliance at its best – creating seamless connections that would be impossible with unaffiliated airlines.

SkyTeam for Business Travelers

Business travelers have specific needs that SkyTeam addresses through various initiatives and benefits.

Corporate Travel Programs

SkyTeam offers corporate agreements through its “SkyTeam Global Meetings” and “Corporate Agreements” programs that provide:

• Discounted fares across multiple member airlines
• Centralized billing options
• Expanded schedule options through the entire alliance network
• Simplified tracking of travel policy compliance

Route Strengths for Key Business Destinations

SkyTeam excels in connecting major business centers:

• Strong presence in financial capitals (New York, London, Paris, Hong Kong)
• Excellent coverage of manufacturing hubs in China through multiple Chinese members
• Growing strength in tech corridors (San Francisco, Seoul, Taipei)

However, secondary business cities in Africa and South America remain challenging compared to competitor alliances.

Premium Cabin Consistency

Business travelers seeking consistent premium experiences should note significant variation across the alliance:

• Most consistent: Air France, Korean Air, Delta, and Virgin Atlantic
• Mid-tier experience: KLM, China Airlines, Vietnam Airlines
• More variable: Several other members with less investment in premium products

Pro tip: Business class comfort varies significantly – research specific aircraft and routes when consistency matters.

SkyTeam for Leisure and Family Travel

Vacation travelers have different priorities, and SkyTeam offers several advantages for leisure journeys.

Family-Friendly Policies

Family seating policies vary across member airlines, but standouts include:

• Delta’s guaranteed adjacent seating for children under 14
• Air France’s dedicated family check-in areas
• Korean Air’s extensive children’s amenities and meal options

The alliance lacks standardized family benefits, so research individual carrier policies before booking.

Vacation Destination Strengths

SkyTeam particularly excels at delivering travelers to:

• European cultural capitals through Air France and KLM
• Caribbean destinations via Delta and Aeromexico
• Southeast Asian beaches through Vietnam Airlines, Korean Air connections
• East African safaris via Kenya Airways

Maximizing Value for Group Bookings

Leisure travelers seeking value should consider:

• Flying Blue’s family mileage pooling (share miles between family members)
• Korean Air’s generous award availability for group bookings
• Delta Vacations packages that leverage alliance partners
• Off-peak SkyTeam award sales to European destinations

SkyTeam vs. Competition: Honest Assessment

How does SkyTeam stack up against the competition? Let’s compare the three major global airline alliances:

Category	SkyTeam	Star Alliance	oneworld
Number of Members	19	26	14
Destinations	1,064	1,300+	900+
Lounge Network	750+	1,000+	650+
Elite Status Recognition	Good	Excellent	Very Good
First Class Options	Limited	Extensive	Good
Business Class Consistency	Variable	Variable	Most Consistent
Digital Integration	Needs Improvement	Good	Good
Africa Coverage	Limited	Excellent	Limited
Asia Coverage	Very Good	Excellent	Limited
Europe Coverage	Excellent	Excellent	Good
North America Coverage	Excellent	Excellent	Excellent
South America Coverage	Limited	Very Good	Good

Who Benefits Most from SkyTeam

Based on this analysis, SkyTeam is typically the best alliance choice for:

• Travelers primarily flying between North America, Europe, and Northeast Asia
• Delta loyalists and those near Delta hubs
• Passengers prioritizing SkyTeam’s generally younger fleet average
• Travelers to China, with more Chinese member airlines than competitors

Travelers might prefer other alliances if:

• Africa or South America are primary destinations
• First Class experiences are a priority
• Lounge access on domestic itineraries is important
• They value highly integrated digital experiences

Maximizing Your Sky Team Experience

Let’s explore strategies to get the most from your SkyTeam membership.

Status Matching and Challenge Strategies

If you have status with a competitor airline, consider these opportunities:

• Delta’s status challenge program (requires meeting a reduced flying requirement)
• Air France-KLM’s occasional status match promotions
• Korean Air’s status challenges for transpacific travelers

Pro tip: Time your status match/challenge to align with planned heavy travel periods to help meet requirements.

Credit Card Partnerships

Several credit cards can accelerate your journey to elite status and provide SkyTeam benefits:

• American Express Platinum: Delta SkyClub access when flying Delta
• Delta SkyMiles Reserve Card: SkyClub access, MQD waiver, and companion certificate
• Air France KLM World Elite Mastercard: XP bonus toward status
• Korean Air SKYPASS Visa: Bonus miles and reduced qualification requirements

Expert Tips for Navigating the Alliance

• Book complex multi-city SkyTeam itineraries as a single reservation for better protection during disruptions
• Consider “status runs” on partner airlines where qualifying miles/points may be more generous
• Use SkyTeam connection hubs with strong on-time performance (Amsterdam, Detroit) for important trips
• Look for Delta and Air France-KLM codeshares for better schedule coordination and baggage handling

Future of SkyTeam

The alliance continues to evolve, with several notable developments on the horizon.

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Upcoming Changes

• Implementation of enhanced digital integration between members
• Potential expansion in South America and Africa to address network gaps
• Increased focus on seamless global travel through improved connection handling

Sustainability Initiatives

SkyTeam has committed to significant sustainability goals:

• 50% reduction in carbon emissions by 2030 (compared to 2019)
• Investment in sustainable aviation fuel (SAF) across member airlines
• Improved carbon offset programs for passengers

Technology Investments

Look for these improvements in the near future:

• Enhanced biometric processing at more SkyTeam hubs
• Improved interline baggage tracking through RFID technology
• Greater standardization of in-flight Wi-Fi offerings

FAQs About SkyTeam Alliance

Do all SkyTeam flights earn the same number of miles?

No. Earning rates vary based on the operating airline, fare class, and the frequent flyer program you credit miles to. Always check partner earning charts before booking.

Can I access SkyTeam lounges on domestic flights?

Generally, no. SkyTeam Elite Plus status only provides lounge access when traveling internationally (with a few carrier-specific exceptions).

How do I ensure my status benefits are recognized on partner airlines?

Always add your frequent flyer number to reservations before check-in, and have your physical or digital membership card ready to show if necessary.

Do premium economy tickets qualify for lounge access?

Not automatically. Premium economy typically doesn’t include lounge access unless you also have SkyTeam Elite Plus status.

What happens if my flight is canceled – can I be rebooked on any SkyTeam airline?

In theory yes, but in practice, this varies by airline and airport. Major SkyTeam hubs offer the best options for cross-alliance rebooking.

Making Sky Team Work for You

After analyzing the complete SkyTeam Alliance landscape, it’s clear that the network offers substantial benefits for travelers who understand how to navigate its strengths and limitations.

For frequent travelers between North America, Europe, and Asia, SkyTeam presents a compelling option with extensive route coverage and improving service consistency. The alliance particularly shines for Delta loyalists, French and Dutch travelers leveraging Air France-KLM’s extensive network, and those frequently visiting China.

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What sets truly savvy SkyTeam travelers apart is their understanding of how to leverage partner airlines, optimize mileage earning, and access the right benefits at the right time. By applying the strategies outlined in this guide, you can transform your travel experience from merely functional to truly exceptional.

Conclusion

This SkyTeam Alliance Guide for Travelers: Key Perks & Tips shows how the alliance makes global travel smoother. With shared benefits like lounge access, priority services, and easy connections, SkyTeam helps travelers save time and enjoy more comfort. No matter which member airline you fly, you can still earn and use miles across the network. That means more value with every trip.

In this SkyTeam Alliance Guide for Travelers: Key Perks & Tips, we also saw how elite status gives extra benefits, like faster check-in and baggage handling. The guide helps both new and frequent flyers understand how to get the most from SkyTeam. If you plan your flights wisely, SkyTeam can turn a regular trip into a better experience. For global travelers, it’s a smart choice that brings ease, perks, and rewards on every journey.

Remember that airline alliances continuously evolve – stay informed about changes to maximize your benefits and enjoy the best possible global travel experience.

Have you flown with multiple SkyTeam airlines? Share your experiences and tips in the comments below!

This Sky Team Alliance Guide for Travelers guide was last updated on May 17, 2025, and reflects the most current Sky Team policies and membership at time of publication.