Review: Alaska Airlines Boeing 737-900 First Class (AUS-SAN)

A review of Alaska Airlines Boeing 737-900 First Class provides an in-depth look at the premium travel experience on one of the airline’s most frequently used aircraft. This review alaska boeing 737 900 first class analysis covers everything from the booking process and pre-flight experience to the seat comfort, inflight service, and onboard amenities. Travelers looking for a seamless, comfortable, and upscale journey will find valuable insights into what flying First Class on Alaska’s Boeing 737-900 entails, ensuring they know exactly what to expect before stepping on board.

Flying First Class isn’t just about getting from point A to point B—it’s about the journey itself. Imagine sinking into a spacious leather seat, sipping a refreshing pre-departure drink, and enjoying priority boarding that lets you settle in before the rest of the passengers. From gourmet meals to attentive service, Alaska Airlines aims to provide a travel experience that feels effortless and refined. But does it truly deliver on its promise of comfort and exclusivity?

This review of Alaska Airlines Boeing 737-900 First Class takes you through every detail of the flight from Austin (AUS) to San Diego (SAN), highlighting the premium perks, potential drawbacks, and whether the extra cost is worth it. Whether you’re a frequent flyer or considering upgrading for a special trip, this breakdown will help you decide if Alaska Airlines’ First Class experience lives up to the hype.

Soaring in Style

Flying between Austin and San Diego offers travelers a chance to experience some of the best domestic first class service in the United States. Having flown this route multiple times on different carriers, I was eager to see how Alaska Airlines stacked up against the competition. This comprehensive review covers my recent first class experience aboard an Alaska Airlines Boeing 737-900 from Austin-Bergstrom International Airport (AUS) to San Diego International Airport (SAN).

Soaring in Style
Soaring in Style

The Austin to San Diego route has become increasingly competitive as both cities continue to grow as tech and business hubs. Alaska Airlines has been expanding its presence in both markets, making this a strategic route for the carrier. The Boeing 737-900ER is the workhorse of Alaska’s fleet, and I was curious to see how their first class product compared to other domestic offerings.

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Before we dive in, here’s a quick overview of my flight:

Flight DetailsInformation
AirlineAlaska Airlines
AircraftBoeing 737-900
RouteAustin (AUS) to San Diego (SAN)
Flight NumberAS 1492
Class of ServiceFirst Class
Flight Duration3 hours 15 minutes
Distance1,137 miles
Soaring in Style

Booking Experience

The booking process for this flight was straightforward and efficient. I booked directly through the Alaska Airlines website, which I found to be clean and user-friendly. The fare for this one-way first class ticket was $429, which I considered reasonable for a domestic first class experience on this route.

Booking Experience
Booking Experience

For comparison, here were the other options available when I booked:

  • American Airlines: $459 (First Class)
  • Delta: $489 (First Class)
  • United: $439 (First Class)
  • Southwest: $374 (Business Select, not a true first class product)

Alaska Airlines offered the best value proposition among the true first class options, which influenced my decision. I also considered using miles for this booking, but the cash rate provided better value at about 2.1 cents per mile compared to the 25,000 miles Alaska was asking for.

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Seat selection was available immediately after booking, with a simple seat map showing the 2-2 configuration in first class. I opted for seat 2F, a window seat on the right side of the aircraft.

Pro Tip: Alaska Airlines often offers discounted first class fares if you book 2-3 months in advance, sometimes comparable to premium economy on other carriers.

Pre-Flight Experience

Pre-Flight Experience
Pre-Flight Experience

Check-In Process

The pre-flight experience began with online check-in 24 hours before departure. Alaska’s app sent a timely notification, and the process took less than a minute. I was able to download my boarding pass directly to my Apple Wallet, which I always appreciate.

At Austin-Bergstrom International Airport, Alaska doesn’t have a dedicated first class check-in counter, but the regular check-in line was short, and I was helped within minutes. The check-in agent was friendly and informed me that the flight was on time.

Lounge Access

Alaska Airlines doesn’t operate its own lounge at AUS, but first class passengers have access to the Admirals Club through Alaska’s partnership with American Airlines. The lounge was located near Gate 22, about a 7-minute walk from Alaska’s gate.

The Admirals Club offered:

  • Comfortable seating areas
  • Complimentary light snacks and beverages
  • Premium drinks available for purchase
  • Clean restrooms
  • Business center with printers
  • Decent Wi-Fi speeds (I tested at 45 Mbps down/22 Mbps up)

While not as luxurious as some dedicated international lounges, it provided a comfortable space to work and relax before the flight.

Security and Gate Area

The security procedures at AUS were efficient, with a dedicated priority lane for first class passengers. I cleared security in about 8 minutes, which is impressive for Austin’s increasingly busy airport.

The gate area was clean and offered plenty of seating. Alaska Airlines’ gate agents began the boarding process exactly on time, with first class passengers invited to board first. The agents were professional and kept the process moving smoothly.

Aircraft Interior & Cabin Atmosphere

Stepping aboard the Boeing 737-900ER, I was greeted by a warm smile from the lead flight attendant who directed me to my seat. The first class cabin featured 16 seats in a 2-2 configuration across 4 rows.

The cabin had a modern, understated elegance with Alaska’s signature blue and gray color scheme. The lighting was pleasant, and the cabin felt fresh and well-maintained. I later learned that this particular aircraft had undergone a cabin refresh about 18 months prior, explaining the pristine condition.

Cabin cleanliness was excellent, with no visible wear or stains on the seats or carpets. The overhead bins were spacious enough to accommodate my carry-on luggage easily, though they filled up quickly as the flight was completely full.

First Class Seat Details

The first class seats on Alaska’s 737-900 are comfortable without being revolutionary. Here are the key specifications:

  • Seat width: 21 inches
  • Seat pitch: 41 inches
  • Recline: 6 inches
  • Adjustable headrest
  • Leg rest: No
  • Foot rest: No

The seats are upholstered in leather with good padding that remained comfortable throughout the flight. The recline was sufficient for a daytime flight, though I would have appreciated more for a red-eye.

First Class Seat Details
First Class Seat Details

Each seat features:

  • Individual reading light
  • Air vent
  • Call button
  • USB port
  • AC power outlet (shared between seats)
  • Small cocktail table
  • Larger tray table stored in the armrest

The seat comfort was good overall, with adequate lumbar support and cushioning. The armrests were wide enough to be shared without awkwardness.

Storage at the seat was limited to a small literature pocket and the space under the seat in front. There was no dedicated storage for personal items, which I found somewhat lacking compared to Delta’s or United’s newer first class products.

Entertainment & Connectivity

Alaska Airlines recently upgraded its inflight entertainment system across its fleet, and the improvement is noticeable. The system offers:

Entertainment & Connectivity
Entertainment & Connectivity

The content selection was impressive, with a good mix of new releases and classics. The screen quality was sharp, and the touch response was quick and accurate.

Wi-Fi connectivity was available throughout the flight for $16.95 or free for T-Mobile customers. I tested the connection at various points during the flight:

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Phase of FlightDownload SpeedUpload SpeedLatency
Climb12 Mbps3 Mbps780ms
Cruise18 Mbps5 Mbps560ms
Descent10 Mbps2 Mbps820ms
Wi-Fi connectivity

The speeds were sufficient for email, web browsing, and even light video streaming, though not ideal for video calls or large file transfers.

Alaska also offers free texting for all passengers, which is a nice touch even if you don’t purchase full Wi-Fi access.

Departure & Takeoff

Our flight experience began with an on-time departure from Austin. The captain made a friendly announcement, informing us of our flight time (3 hours 15 minutes) and expected smooth conditions for most of the journey.

Pre-departure beverages were offered promptly, with a choice of sparkling wine, orange juice, or water. I opted for the sparkling wine, which was served in a proper glass—a small but appreciated touch.

The Boeing 737-900ER pushed back exactly on schedule, and we had a relatively short taxi to the runway. Takeoff was smooth, and the climb out of Austin provided beautiful views of the city and surrounding Hill Country.

In-Flight Service

The inflight service began about 20 minutes after takeoff, with the lead flight attendant taking drink orders by name—a personal touch that reflects Alaska’s attention to detail.

In-Flight Service
In-Flight Service

Beverage Service

The beverage options were extensive for a domestic flight:

  • Full bar with premium spirits
  • Four wine selections (two red, two white)
  • Craft beer options including local selections
  • Standard soft drinks and juices
  • Coffee, tea, and hot chocolate

I started with a signature Alaska Airlines Bloody Mary, which was well-prepared and served with a lime wedge and olive.

Meal Service

For a mid-morning departure, I was impressed by the substantive meal service offered. First class passengers received a choice between:

  1. Lemon herb chicken with quinoa and roasted vegetables
  2. Butternut squash ravioli with sage brown butter sauce

I selected the chicken, which was served approximately 45 minutes after takeoff. The meal was presented on a single tray with:

The inflight dining was surprisingly good for domestic first class. The chicken was moist and flavorful, while the quinoa was properly cooked and seasoned. The vegetables maintained their texture without being undercooked or mushy—a common issue with airplane food.

The dessert was rich and decadent, pairing well with the coffee service that followed the meal.

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Mid-Flight Service

Throughout the flight, the attendants remained attentive, passing through the cabin regularly to offer water and additional beverages. About an hour before landing, a basket of snacks was offered, including fresh fruit, cookies, and chips.

Amenities

Amenities
Amenities

The inflight amenities on this flight were basic but sufficient for a domestic journey:

  • Pillow and blanket (on request)
  • Bottled water at each seat
  • Paper menus listing food and beverage options
  • Sanitizing wipes

Alaska doesn’t provide amenity kits on domestic flights, which is standard for the industry. The headphones offered were basic over-ear models—functional but not noise-canceling.

Restroom Facilities

The first class cabin had exclusive use of the forward lavatory, which remained clean throughout the flight. The restroom was stocked with:

While not spacious, the lavatory was well-maintained and never had a line during my flight.

Arrival Experience

Our descent into San Diego began about 30 minutes before landing, with the captain providing updates on our approach and the local weather (sunny and 72°F—typical San Diego perfection).

The approach offered spectacular views of the Pacific coastline before a smooth landing at San Diego International Airport (SAN). We arrived at the gate 12 minutes ahead of schedule, which is always a pleasant surprise.

First class passengers were allowed to deplane first, and I was in the terminal within minutes. The walk to baggage claim was short, and my checked bag arrived on the carousel about 15 minutes after arrival.

Overall Value Assessment

When evaluating the overall flight satisfaction and value proposition of Alaska’s first class product on this route, several factors come into play:

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Strengths:

Areas for Improvement:

  • Limited seat storage
  • No dedicated lounge in Austin
  • Basic amenities compared to international first class
  • No foot or leg rests

For a domestic first class product, Alaska Airlines delivers a solid experience that represents good value for money. The fare difference between economy and first class on this route (approximately $250) felt justified given the enhanced comfort, service, and meal.

Comparison to Competitors

How does Alaska stack up against the competition on this route?

AirlineStrengthsWeaknesses
AlaskaGood service, competitive pricing, reliable Wi-FiLimited lounge access, basic amenities
AmericanLarger first class cabin, better lounge accessInconsistent service, older aircraft on some flights
DeltaSuperior seat design, excellent IFEHigher pricing, often uses smaller aircraft
UnitedPolaris lounges at hubs, consistent productLess personal service, often delayed on this route
Comparison to Competitors

Based on this comparison, Alaska offers a balanced product that will appeal to those prioritizing service and value over premium amenities or loyalty benefits.

Scoring

To quantify my experience, here’s how I would rate each aspect of the flight:

  • Booking Process: 9/10
  • Pre-Flight Experience: 7/10
  • Boarding Process: 8/10
  • Seat Comfort: 7/10
  • Cabin Atmosphere: 8/10
  • Inflight Entertainment: 8/10
  • Wi-Fi Performance: 7/10
  • Food Quality: 8/10
  • Beverage Selection: 9/10
  • Service: 9/10
  • On-Time Performance: 10/10
  • Value for Money: 8/10

Overall Score: 8.2/10

Alaska Airlines’ Boeing 737-900 first class provides a pleasant and reliable way to travel between Austin and San Diego. While it doesn’t offer the cutting-edge features of some international business class products, it excels in the areas that matter most for a domestic flight: friendly service, good food, and a comfortable environment.

The passenger experience is enhanced by Alaska’s attention to detail and commitment to consistency. Flight attendants who address you by name, properly prepared cocktails, and an on-time arrival all contribute to a stress-free journey.

Would I choose Alaska Airlines again for this route? Absolutely. The combination of competitive pricing, quality service, and reliable operations makes it an excellent choice for travelers looking to fly between these two vibrant cities.

Reader Resources

Tips for Booking

  • Book 2-3 months in advance for the best first class fares
  • Consider joining Alaska’s Mileage Plan for valuable elite benefits
  • Check for “Saver” first class fares, which offer significant discounts
  • Use the Alaska Airlines credit card for priority boarding and a free checked bag

Best Seats on the Boeing 737-900ER

  • Row 1: More legroom but limited storage
  • Row 2: Good balance of legroom and service priority
  • Rows 3-4: More privacy but might experience more noise from the economy cabin

Case Study: Mileage Earning

A round-trip first class ticket between AUS and SAN would earn approximately:

This represents about 36% of the miles needed for a free round-trip economy ticket within the continental US.

Customer Quote: “I’ve flown all the major carriers between Austin and the West Coast, and Alaska consistently delivers the best combination of service and value. Their first class product isn’t the fanciest, but the staff genuinely seems to care about passenger comfort.” – Michael T., frequent Alaska flyer

For travelers considering this route, Alaska Airlines offers a compelling first class product that balances comfort, service, and value. While it may not be the most luxurious option in the skies, it provides everything most passengers need for a pleasant transcontinental journey.

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FAQs

What is the seating configuration in Alaska Airlines’ 737-900 First Class?

The First Class cabin features 16 seats arranged in a 2-2 configuration across four rows.

What amenities are provided to First Class passengers?

Passengers enjoy priority boarding, two free checked bags, spacious leather seats, complimentary meals, beverages, and access to Alaska Lounges.

Is in-flight entertainment available in First Class?

Yes, Alaska Airlines offers streaming entertainment on personal devices and provides larger free entertainment tablets to First Class passengers on longer flights.

Do First Class seats have power outlets?

Yes, all First Class seats are equipped with power outlets for passenger convenience.

Are meals and beverages complimentary in First Class?

Yes, First Class passengers receive complimentary freshly made meals, snacks, and a selection of alcoholic and non-alcoholic beverages.

Conclusion

This review-alaska-boeing-737-900-first-class shows that Alaska Airlines offers a solid First Class experience. The seats are spacious, the service is friendly, and the inflight meals add a nice touch. With priority boarding and extra perks, the journey feels smooth and comfortable. However, the entertainment options and Wi-Fi could be better for some travelers.

Overall, this review-alaska-boeing-737-900-first-class proves that the upgrade can be worth it, especially for longer flights. If you value comfort, attentive service, and a relaxing flight, Alaska’s First Class is a great choice. Whether it’s a business trip or a special getaway, this experience offers a premium way to travel.

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